Effective Date: July 29, 2025
Introduction
Welcome to Freshflame Cleaning Services. We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, www.freshflamecleaning.com.
Information We Collect
Personal Information
We may collect personally identifiable information when you:
Book a service
Contact us via email, phone, or online form
Subscribe to our newsletter or promotional updates
This may include your name, email address, phone number, address, and payment details.
Usage Data
We automatically collect information about how you access and use our website. This includes:
IP address
Browser type and version
Device information
Operating system
Pages visited
Time and date of your visit
Referring URLs and diagnostic data
How We Use Your Information
We use the information we collect to:
Provide and manage our cleaning services
Process payments and send booking confirmations
Communicate with you regarding appointments or inquiries
Improve our website and customer experience
Send promotional offers, if you’ve opted in
Comply with applicable legal obligations
Sharing Your Information
We do not sell or rent your personal information. We may share data with trusted third parties strictly for business operations, including:
Payment processors to complete transactions
Service providers that support website hosting, analytics, or communication tools
Legal authorities, if required by law or necessary to protect our rights, safety, or operations
All third parties are required to handle your information in accordance with applicable privacy laws.
Data Security
We use industry-standard safeguards to protect your personal data from unauthorized access, alteration, or misuse. These include:
Encrypted payment processing
Secure socket layer (SSL) technology
Firewall protection and limited access to data
Please note that no online system is 100% secure. We cannot guarantee the absolute security of any data you transmit to us.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve performance and user experience. Cookies help us:
Remember user preferences
Analyze website traffic
Enhance overall functionality
You can disable cookies in your browser settings. However, this may limit certain features of the site.
Your Choices
You have the right to:
Access, update, or delete your personal information
Opt-out of receiving promotional communications at any time
Disable cookies through your browser or device settings
To make any changes or requests regarding your data, please contact us directly (see below).
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, with the updated effective date. Your continued use of our services after any update signifies acceptance of the new terms.
Contact Us
If you have questions or concerns about our Privacy Policy or how your information is handled, please contact:
Freshflame
Email: edblayton@gmail.com
Phone: 416-451-1074
Location: Toronto, Ontario, Canada
Thank you for choosing Freshflame. We’re committed to providing sparkling results—with clean service and clean data practices